Frequently Asked Questions
What is door-to-door service?
We pick up and drop off at the addresses you provide—no terminals, no extra steps. (Subject to local accessibility.)
What forms of payment do you accept?
We accept Visa, MasterCard, Amex, Discover, Zelle, Venmo, and CashApp.
How do I get a quote?
Call or text +1(646) 699-3786, or +1(800) 844-1324, or fill out the form on our homepage.
How do I make a reservation?
Call or text +1 (646) 699-3786 to schedule.
Can I pack items in the car?
Yes, up to 100 lbs of personal belongings. Just make sure they’re secure—we’re not liable for interior damage caused by loose items.
My car doesn’t run. Can I still ship it?
Yes! Just let us know when you book so we can dispatch the right equipment.
How do I get shipment updates?
Call or text +1 (646) 699-3786 any time.
What type of truck will transport my car?
We offer both open and enclosed carriers. We’ll help you choose based on your timeline and the type of vehicle.
How do I get a quote?
Call or Text +1 (646) 699-3786 or fill the form